Privacy Policy
Cookie Notice
A cookie is a piece of information contained in a very small text file that is stored in your Internet browser or elsewhere on your hard drive. We collects information through the use of cookies so as to estimate audience, identify usage patterns and help us to optimize browsing experience. These analytics cookies are collected and processed by third party. For more information on data collection of third part cookies by Google Analytics and an overview of its privacy policy click here. So as to disable the collect and use of your data through cookies, you can click on the following link opt-out Google Analytics. You can also control acceptance of cookies by modifying your Internet browser preferences: If you are using Internet Explorer: Go to “Tools” in the menu bar and then click on “Internet Options” > Click on “Privacy” Tab on top > Move the slider up to the “Block all the Cookies” setting. If you are using Firefox: Go to “Tools” in the menu bar and then click on “Options” > Click on “Privacy Tab” > Disable the box that says “Tell websites I do not want to be tracked”. If you are using Google Chrome: Go to “Tools Menu” > Click on “Settings” > Click on “Advanced Settings” > Click on “Privacy/Content Settings” > “Cookies” should be selected. Once done select “Block third party cookies and site data”. If you are using Safari: Choose Safari > Preferences and click “Security > In the “Accept Cookies” section, specify if and when Safari should accept cookies from websites.
Privacy Notice
Thank you for choosing to be part of our community at Shield Specialty Insurance SASU - Insurance Brokers. (" Company ", "we", "us", "our"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us. When you visit our website https://www.shieldspecialtyinsurance.com (the "Website"), and more generally, use any of our services (the "Services", which include the Website ), we appreciate that you are trusting us with your personal information. We take your privacy very seriously. In this privacy notice, we seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy notice that you do not agree with, please discontinue use of our Services immediately. This privacy notice applies to all information collected through our Services (which, as described above, includes our Website ), as well as, any related services, sales, marketing or events. Please read this privacy notice carefully as it will help you understand what we do with the information that we collect.
TABLE OF CONTENTS
1. WHAT INFORMATION DO
WE COLLECT?
Personal information you disclose to us
In
Short: We collect personal
information that you provide to us.
We collect personal
information that you voluntarily provide to us when you
The personal
information that we collect depends on the context of your interactions with us and the
Personal
Information Provided by You. We collect
names ;
phone numbers ;
email addresses ;
All personal
information that you provide to us must be true, complete and accurate, and you must notify us of any
changes to such personal information.
Information automatically collected
In
Short: Some information — such as
your Internet Protocol (IP) address and/or browser and device characteristics — is
collected automatically when you visit our
We automatically
collect certain information when you visit, use or navigate the
Like many businesses,
we also collect information through cookies and similar technologies.
The information we
collect includes:
- Log and Usage
Data. Log and usage data is service-related, diagnostic, usage and performance information
our servers automatically collect when you access or use our
Website and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type and settings and information about your activity in the Website (such as the date/time stamps associated with your usage, pages and files viewed, searches and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called 'crash dumps') and hardware settings).
- Device
Data. We collect device data such as information about your computer, phone, tablet or
other device you use to access the
Website . Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model Internet service provider and/or mobile carrier, operating system and system configuration information.
- Location
Data. We collect location data such as information about your device's location, which can
be either precise or imprecise. How much information we collect depends on the type and settings of
the device you use to access the
Website . For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device. Note however, if you choose to opt out, you may not be able to use certain aspects of the Services.
2. HOW DO WE USE YOUR
INFORMATION?
In Short: We process your
information for purposes based on legitimate business interests, the fulfillment of
our contract with you, compliance with our legal obligations, and/or your
consent.
We use personal
information collected via our
We use the information
we collect or receive:
CCPA Privacy Notice
Shield Specialty Insurance SASU
has not
disclosed or sold any personal information to third
parties for a business or commercial purpose in the
preceding 12 months.
Shield Specialty
Insurance SASU
will not sell personal
information in the future belonging to website visitors,
users and other consumers.
Shield Specialty
Insurance SASU
15 rue des Halles
Paris
75001
France
- To send administrative information to
you. We may use your personal information to send you product,
service and new feature information and/or information about changes to our
terms, conditions, and policies.
- To protect our Services. We may
use your information as part of our efforts to keep our
Website safe and secure (for example, for fraud monitoring and prevention).
- To enforce our terms, conditions and
policies for business purposes, to comply with legal and regulatory
requirements or in connection with our contract.
- To respond to legal requests and
prevent harm. If we receive a subpoena or other legal request,
we may need to inspect the data we hold to determine how to respond.
- Fulfill and manage your
orders. We may use your information to fulfill and manage your
orders, payments, returns, and exchanges made through the
Website .
- Administer prize draws and
competitions. We may use your information to administer prize
draws and competitions when you elect to participate in our
competitions.
- To deliver and facilitate delivery of
services to the user. We may use your information to provide
you with the requested service.
- To respond to user inquiries/offer
support to users. We may use your information to respond to
your inquiries and solve any potential issues you might have with the use of
our Services.
- For other business
purposes. We may
use your information for other business purposes, such as data analysis,
identifying usage trends, determining the effectiveness of our
promotional campaigns and to evaluate and improve our
Website , products, marketing and your experience. We may use and store this information in aggregated and anonymized form so that it is not associated with individual end users and does not include personal information. We will not use identifiable personal information without your consent.
In Short: We
only share information with your consent, to comply with laws, to
provide you with services, to protect your rights, or to fulfill
business obligations.
We may process or share your data that we hold
based on the following legal basis:
- Consent: We may process
your data if you have given us specific consent to use your personal
information for a specific purpose.
- Legitimate Interests: We
may process your data when it is reasonably necessary to achieve our
legitimate business interests.
- Performance of a
Contract: Where we have entered into a contract with you,
we may process your personal information to fulfill the terms of our
contract.
- Legal Obligations: We may
disclose your information where we are legally required to do so in
order to comply with applicable law, governmental requests, a judicial
proceeding, court order, or legal process, such as in response to a
court order or a subpoena (including in response to public authorities
to meet national security or law enforcement requirements).
- Vital Interests: We may
disclose your information where we believe it is necessary to
investigate, prevent, or take action regarding potential violations of
our policies, suspected fraud, situations involving potential threats to
the safety of any person and illegal activities, or as evidence in
litigation in which we are involved.
More specifically, we may need to process your
data or share your personal information in the following
situations:
- Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- Business
Partners. We may share your information
with our business partners to offer you certain
products, services or
promotions.
In
Short: We may use cookies
and other tracking technologies to collect and
store your
information.
We may use cookies and
similar tracking technologies (like web beacons and
pixels) to access or store information. Specific
information about how we use such technologies and
how you can refuse certain cookies is set out in our
Cookie Notice
5. IS
YOUR INFORMATION TRANSFERRED
INTERNATIONALLY?
In Short: We may transfer, store,
and process your information in countries other
than your own.
Our servers are
located in
the
Netherlands
Website
from
outside
the
Netherlands
Depending
on
location
of
relevant
insurance
provider,
and
other
countries.
If you are a resident
in the European Economic Area (EEA) or United
Kingdom (UK), then these countries may not
necessarily have data protection laws or other
similar laws as comprehensive as those in your
country. We will however take all necessary measures
to protect your personal information in accordance
with this privacy notice and applicable law.
European Commission's
Standard Contractual Clauses:
We have implemented
measures to protect your personal information,
including by using the European Commission's
Standard Contractual Clauses for transfers of
personal information between our group companies and
between us and our third-party providers. These
clauses require all recipients to protect all
personal information that they process originating
from the EEA or UK in accordance with European data
protection laws and regulations.
We have implemented
similar appropriate safeguards with our third-party
service providers and partners and further details
can be provided upon request.
6. HOW
LONG DO WE KEEP YOUR
INFORMATION?
In Short: We keep your
information for as long as necessary to fulfill
the purposes outlined in this privacy notice
unless otherwise required by
law.
We will only keep your
personal information for as long as it is necessary
for the purposes set out in this privacy notice,
unless a longer retention period is required or
permitted by law (such as tax, accounting or other
legal requirements). No purpose in this notice will
require us keeping your personal information for
longer than
2 years
.
When we have no
ongoing legitimate business need to process your
personal information, we will either delete or
anonymize such information, or, if this is not
possible (for example, because your personal
information has been stored in backup archives),
then we will securely store your personal
information and isolate it from any further
processing until deletion is possible.
7. HOW
DO WE KEEP YOUR INFORMATION
SAFE?
In Short: We aim to protect
your personal information through a system of
organizational and technical security
measures.
We have implemented
appropriate technical and organizational security
measures designed to protect the security of any
personal information we process. However, despite
our safeguards and efforts to secure your
information, no electronic transmission over the
Internet or information storage technology can be
guaranteed to be 100% secure, so we cannot promise
or guarantee that hackers, cybercriminals, or other
unauthorized third parties will not be able to
defeat our security, and improperly collect, access,
steal, or modify your information. Although we will
do our best to protect your personal information,
transmission of personal information to and from our
Website
is at your own risk. You should only access the
Website
within a secure environment.
8. DO
WE COLLECT INFORMATION FROM
MINORS?
In Short: We do not
knowingly collect data from or market to
children under 18 years of
age.
We do not knowingly
solicit data from or market to children under 18
years of age. By using the
Website
,
you represent that you are at least 18 or that you
are the parent or guardian of such a minor and
consent to such minor dependent’s use of the
Website
.
If we learn that personal information from users
less than 18 years of age has been collected, we
will deactivate the account and take reasonable
measures to promptly delete such data from our
records. If you become aware of any data we may have
collected from children under age 18, please contact
us at
9.
WHAT ARE YOUR PRIVACY
RIGHTS?
In Short:
In some
regions, such as the European Economic Area
(EEA) and United Kingdom (UK), you have rights
that allow you greater access to and control
over your personal information.
You may
review, change, or terminate your account at any
time.
In some regions (like
the EEA and UK), you have certain rights under
applicable data protection laws. These may include
the right (i) to request access and obtain a copy of
your personal information, (ii) to request
rectification or erasure; (iii) to restrict the
processing of your personal information; and (iv) if
applicable, to data portability. In certain
circumstances, you may also have the right to object
to the processing of your personal information. To
make such a request, please use the contact
details provided
below. We will consider and act upon any request in
accordance with applicable data protection
laws.
If we are relying on
your consent to process your personal information,
you have the right to withdraw your consent at any
time. Please note however that this will not affect
the lawfulness of the processing before its
withdrawal, nor will it affect the processing of
your personal information conducted in reliance on
lawful processing grounds other than consent.
If you are a resident
in the EEA or UK and you believe we are unlawfully
processing your personal information, you also have
the right to complain to your local data protection
supervisory authority. You can find their contact
details here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.
If you are a resident
in Switzerland, the contact details for the data
protection authorities are available here: https://www.edoeb.admin.ch/edoeb/en/home.html.
Cookies and
similar technologies: Most Web
browsers are set to accept cookies by default. If you
prefer, you can usually choose to set your browser to
remove cookies and to reject cookies. If you choose to
remove cookies or reject cookies, this could affect
certain features or services of our
Website
.
To opt-out of interest-based advertising by advertisers
on our
Website
visit http://www.aboutads.info/choices/.
10.
CONTROLS FOR DO-NOT-TRACK
FEATURES
Most web browsers and some
mobile operating systems and mobile applications include
a Do-Not-Track ("DNT") feature or setting you can
activate to signal your privacy preference not to have
data about your online browsing activities monitored and
collected. At this stage no uniform technology standard
for recognizing and implementing DNT signals has been
finalized. As such, we do not currently respond to DNT
browser signals or any other mechanism that
automatically communicates your choice not to be tracked
online. If a standard for online tracking is adopted
that we must follow in the future, we will inform you
about that practice in a revised version of this privacy
notice.
11. DO
CALIFORNIA RESIDENTS HAVE SPECIFIC
PRIVACY
RIGHTS?
In Short: Yes, if you are a
resident of California, you are granted specific
rights regarding access to your personal
information.
California Civil Code
Section 1798.83, also known as the "Shine The Light"
law, permits our users who are California residents to
request and obtain from us, once a year and free of
charge, information about categories of personal
information (if any) we disclosed to third parties for
direct marketing purposes and the names and addresses of
all third parties with which we shared personal
information in the immediately preceding calendar year.
If you are a California resident and would like to make
such a request, please submit your request in writing to
us using the contact information provided
below.
If you are under 18 years
of age, reside in California, and have a registered
account with
the Website
,
you have the right to request removal of unwanted data
that you publicly post on the
Website
.
To request removal of such data, please contact us using
the contact information provided below, and include the
email address associated with your account and a
statement that you reside in California. We will make
sure the data is not publicly displayed on the
Website
,
but please be aware that the data may not be completely
or comprehensively removed from all our systems (e.g.
backups, etc.).
CCPA Privacy Notice
The
California Code of Regulations defines a
"resident"
as:
(1) every individual who
is in the State of California for other than a temporary
or transitory purpose and
(2) every individual who
is domiciled in the State of California who is outside
the State of California for a temporary or transitory
purpose
All other individuals are
defined as "non-residents."
If this definition of
"resident" applies to you, we must adhere to certain
rights and obligations regarding your personal
information.
What categories of
personal information do we
collect?
We have collected the
following categories of personal information in the past
twelve (12) months:
|
Category |
Examples |
Collected |
|
A.
Identifiers
|
Contact
details, such as real name, alias,
postal address, telephone or mobile
contact number, unique personal
identifier, online identifier, Internet
Protocol address, email address and
account name
|
|
|
B.
Personal information categories listed
in the California Customer Records
statute
|
Name,
contact information, education,
employment, employment history and
financial
information
|
YES
|
|
C.
Protected classification characteristics
under California or federal
law
|
Gender and
date of birth
|
|
|
D.
Commercial
information
|
Transaction
information, purchase history, financial
details and payment
information
|
|
|
E.
Biometric
information
|
Fingerprints
and voiceprints
|
|
|
F.
Internet or other similar network
activity
|
Browsing
history, search history, online
behavior, interest data, and
interactions with our and other
websites, applications, systems and
advertisements
|
|
|
G.
Geolocation data
|
Device
location
|
|
|
H. Audio,
electronic, visual, thermal, olfactory,
or similar
information
|
Images and
audio, video or call recordings created
in connection with our business
activities
|
|
|
I.
Professional or employment-related
information
|
Business
contact details in order to provide you
our services at a business level, job
title as well as work history and
professional qualifications if you apply
for a job with us
|
|
|
J.
Education
Information
|
Student
records and directory
information
|
|
|
K.
Inferences drawn from other personal
information
|
Inferences
drawn from any of the collected personal
information listed above to create a
profile or summary about, for example,
an individual’s preferences and
characteristics
|
|
We may also collect other
personal information outside of these categories
instances where you interact with us in-person, online,
or by phone or mail in the context of:
- Receiving help through
our customer support channels;
- Participation in
customer surveys or contests; and
- Facilitation in the
delivery of our Services and to respond to your
inquiries.
How do we use and
share your personal
information?
You may contact us
If you are using an
authorized agent to exercise your right to opt-out we
may deny a request if the authorized agent does not
submit proof that they have been validly authorized to
act on your behalf.
Will your
information be shared with anyone
else?
We may disclose your
personal information with our service providers pursuant
to a written contract between us and each service
provider. Each service provider is a for-profit entity
that processes the information on our
behalf.
We may use your personal
information for our own business purposes, such as for
undertaking internal research for technological
development and demonstration. This is not considered to
be "selling" of your personal data.
Your rights with
respect to your personal
data
Right to request
deletion of the data - Request to
delete
You can ask for the
deletion of your personal information. If you ask us to
delete your personal information, we will respect your
request and delete your personal information, subject to
certain exceptions provided by law, such as (but not
limited to) the exercise by another consumer of his or
her right to free speech, our compliance requirements
resulting from a legal obligation or any processing that
may be required to protect against illegal
activities.
Right to be informed -
Request to know
Depending on the
circumstances, you have a right to know:
- whether we collect and
use your personal information;
- the categories of
personal information that we collect;
- the purposes for which
the collected personal information is used;
- whether we sell your
personal information to third parties;
- the categories of
personal information that we sold or disclosed for a
business purpose;
- the categories of
third parties to whom the personal information was
sold or disclosed for a business purpose; and
- the business or
commercial purpose for collecting or selling
personal information.
In accordance with
applicable law, we are not obligated to provide or
delete consumer information that is de-identified in
response to a consumer request or to re-identify
individual data to verify a consumer
request.
Right to
Non-Discrimination for the Exercise of a Consumer’s
Privacy Rights
We will not discriminate
against you if you exercise your privacy
rights.
Verification
process
Upon receiving your
request, we will need to verify your identity to
determine you are the same person about whom we have the
information in our system. These verification efforts
require us to ask you to provide information so that we
can match it with information you have previously
provided us. For instance, depending on the type of
request you submit, we may ask you to provide certain
information so that we can match the information you
provide with the information we already have on file, or
we may contact you through a communication method (e.g.
phone or email) that you have previously provided to us.
We may also use other verification methods as the
circumstances dictate.
We will only use personal
information provided in your request to verify your
identity or authority to make the request. To the extent
possible, we will avoid requesting additional
information from you for the purposes of verification.
If, however, we cannot verify your identity from the
information already maintained by us, we may request
that you provide additional information for the purposes
of verifying your identity, and for security or
fraud-prevention purposes. We will delete such
additionally provided information as soon as we finish
verifying you.
Other privacy
rights
- you may object to the
processing of your personal data
- you may request
correction of your personal data if it is incorrect
or no longer relevant, or ask to restrict the
processing of the data
- you can designate an
authorized agent to make a request under the CCPA on
your behalf. We may deny a request from an
authorized agent that does not submit proof that
they have been validly authorized to act on your
behalf in accordance with the CCPA.
- you may request to
opt-out from future selling of your personal
information to third parties. Upon receiving a
request to opt-out, we will act upon the request as
soon as feasibly possible, but no later than 15 days
from the date of the request submission.
To exercise these rights,
you can contact us
12. DO WE
MAKE UPDATES TO THIS
NOTICE?
In Short: Yes, we will update this notice
as necessary to stay compliant with relevant
laws.
We may update this privacy
notice from time to time. The updated version will be
indicated by an updated "Revised" date and the updated
version will be effective as soon as it is accessible.
If we make material changes to this privacy notice, we
may notify you either by prominently posting a notice of
such changes or by directly sending you a notification.
We encourage you to review this privacy notice
frequently to be informed of how we are protecting your
information.
13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or
comments about this notice, you may
14. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT ?
Based on the applicable
laws of your country, you may have the right to request
access to the personal information we collect from you,
change that information, or delete it in some
circumstances. To request to review, update, or delete
your personal information, please
https://shieldspecialtyinsurance.com/contact.html